Slab Happy Rewards

Slab Happy Rewards

By Marble Slab Franchising, LLC

Score: 1.5
1.5
From 38 Ratings

Description

The Slab Happy Rewards app is the sweetest way to make every scoop rewarding. Join Slab Happy Rewards to get the scoop on new flavors, earn points towards free treats, celebrate Birthday rewards and more! REWARDS Earn one point for every dollar spent. You track your points towards FREE Homemade Ice Cream and Unlimited Mix-ins. We’ll gift you with Birthday and Half Birthday rewards! OFFERS Exclusive offers for yummy treats. Discounts for special occasions, holidays, National Ice Cream Day and more! NEWS Be the first to know about new flavor launches and more! ORDER CAKES ONLINE Life is Sweet! Place orders for Customized Hand-Crafted Ice Cream Cakes for any O-Cake-sion. LOCATE A CREAMERY Find the closest Creamery to you.Your favorite homemade flavors are a tap away. Our Ice Cream is Always MADE FRESH. IN STORE. SINCE 1983. Originality in every scoop.™

Screenshots

Reviews

  • Garbage!!!!!!!!!!!

    1
    By knarf78501
    When the new app launched there were no steps to migrate points if not I would obviously would have done so. I agree with many complaints. My hard earned rewards did not transfer. Without warning there was a new app and I tried to use my rewards at the shop and they wouldn't take them!!! W T. F. Top notch scam artists. I contact customer support by email and after 3 days they haven't responded. Emailed and Screen shot my valid rewards. No response yet. CS response: download app and migrate points . Being that I had already launched the new app using my phone number and email. The migration didn't work since I had already used my email and phone number. Emailed them days ago again and no response. After two months I haven't received my rewards. I started going to cold stone to boycott their scam.
  • Awesome

    5
    By pretty_N_pink
    At first I had issues with migrating my old points. I reached out to customer service and they responded within a day. I recommend anyone struggling with migrating to follow these steps. I did and it worked. I also don’t have any issues with getting points at my store. Launch the Marble Slab app. (I deleted the app then reinstalled it) After the tutorial screens, Tap on "New here/Slab happy rewards already migrated" button. Then tap on LOGIN. Enter the email address and associated password. This will send you a One Time Password to your phone number and tap on "Proceed".
  • New and Improved!

    5
    By Renmi
    I followed the instructions to migrate my points except that I did not delete the old app first. All points transferred with no problems. The new app is much more user-friendly and functional than the old app.
  • GARBAGE!!!

    1
    By pleasegivemeaworkingnickname
    This “new and improved” app is a total piece of crap!! It wouldn’t migrate any of my rewards and would say “email already taken” and “phone number already taken” when trying to migrate my points and asking for the information linked to the old account. How does that make sense??? Beyond frustrated with marble slab for this and will not be returning to their establishment unless they can make this right. Would not recommend this app at all!!!
  • No Migration

    1
    By trae8
    With this new app it says to migrate but it won’t let it happen keeps saying account already there. I’ve already lost about 30 points when the system was in the process of changing. And now I keep loosing points every time I go with my info not registering during my purchases. I have always loved marble Slab Creamery I drive 49 minutes to the nearest one but I’m about to move to a local franchise that is closer.
  • What’s wrong with this app?

    1
    By hippiejessie2
    It does not save my account information. It says I have a coupon but won’t show what it is. There are some major bugs that need to be fixed.
  • .

    1
    By Steph91872564
    Transferred all my points successfully but now any time I go and give them my number I don’t receive my points!! This app still needs fixing.
  • New app, lost points

    1
    By DanboTX
    Nothing like earning rewards for years...all to be lost in an instant with migration to unannounced new app. “Migration” of old points works for nobody.
  • Marble slab screw the customers out of points

    1
    By James the tankerman
    This app is just screw you out of points you done had with them
  • Slow with no verification code

    1
    By Morrell99
    The app never sends a verification code.

Reviews

  • Awesome

    5
    By pretty_N_pink
    At first I had issues with migrating my old points. I reached out to customer service and they responded within a day. I recommend anyone struggling with migrating to follow these steps. I did and it worked. I also don’t have any issues with getting points at my store. Launch the Marble Slab app. (I deleted the app then reinstalled it) After the tutorial screens, Tap on "New here/Slab happy rewards already migrated" button. Then tap on LOGIN. Enter the email address and associated password. This will send you a One Time Password to your phone number and tap on "Proceed".
  • What’s wrong with this app?

    1
    By hippiejessie2
    It does not save my account information. It says I have a coupon but won’t show what it is. There are some major bugs that need to be fixed.
  • Slow with no verification code

    1
    By Morrell99
    The app never sends a verification code.
  • Marble slab screw the customers out of points

    1
    By James the tankerman
    This app is just screw you out of points you done had with them
  • Unsatisfied / Disappointed

    1
    By Eating pizza Right Now
    So I relieved a $5.00 off email for my birthday for May and it even showed the expiration date 5/25/19 which is also the day I went to the store to buy my family and I ice cream and the lady told me I couldn’t use it and that I need to download the new app. So even though I showed proof that I had it I couldn’t redeem it... So I tried downloading the app to switch over my points and never received a confirmation number to my phone. It’s been over a hour and still nothing. So I pretty much just lost my points and birthday rewards. I work for GAC so I know the lady could of been nice and taken off $5 I spend about $26. And also she should of been able to see my account on the computer. Plus I’m still getting Rewards and Messages from the old app that I’m supposedly not allowed to use in store.
  • Terrible app! Cannot migrate my old points.

    1
    By CC Man 2011
    Went in to store and gave them my number. Cashier told me to delete the app and download the new one. I did so after paying and not getting points for the purchase. I tried to migrate but my 6 digit code was never sent. I hit the resend button several more times and still nothing. I was 3 points away from my reward and now I have lost them all. I don’t understand how an app is released with it being completely broken. Goodbye marble slab and hello Baskin Robbins. Telling all my friends and family too.
  • Can not migrate old account

    2
    By Tooljoint
    I never got a tex message when trying to migrate, tried several times, end hit the resend link
  • Wish I could give a zero

    1
    By Mp334
    My points haven’t migrated yet. Won’t give me the 6 digit code I need to get my points back. Also when I go In the store now I don’t get my points.
  • T Yanc

    1
    By T yanc
    Horrible app, still haven’t received my 6 digit code to migrate my points. This makes no sense, all of my rewards are hung up in limbo. Guess I gotta find another Cold Stone or Baskin Robins.
  • 😡 No account Transfer

    1
    By BarbooJ83
    The one review that says their account transferred to the new app has to be fake. I lost all my old points and info. I followed instructions to merge account and it did nothing. Just said thanks for joining.... That’s one way to piss your loyal customers off! Way to go marble slab!

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